Do callers know they are talking to an AI receptionist?
They should. A well built AI receptionist tells callers it is an assistant and offers to connect them with a person whenever they want. Being upfront builds trust, and for outbound AI calls, the FCC treats AI generated voices as artificial voice, which requires the person’s prior consent.
Updated October 24, 2026
Why disclosure is the right default
Most callers care about getting helped quickly, not about who answers. Saying it is an assistant up front, sounding natural and handing off cleanly is what keeps callers comfortable.
Inbound vs outbound calls
Answering calls people make to you is different from calling them. If an AI agent calls people back, as with a website callback form, get clear consent on the form first and keep a record of it. This is general information, not legal advice; ask your attorney about your situation.
Hear an AI receptionist right now. Call 313-497-5515 and talk to Jerry, our own AI receptionist.