AI answering service and intake automation for small law firms.
Prospective clients call when something goes wrong, often after hours, and they retain the first firm that answers. We build agents that capture every intake, book the consult and keep matters moving, so your attorneys spend their time on legal work.
- Veteran owned
- Vendor neutral across 300+ providers
- You own every agent and account
- Founded on over 25 years in telecom, SaaS and enterprise solutions
- In person across Michigan, remote nationwide
Hear an AI receptionist right now. Call 313-497-5515 and talk to Jerry, our own AI receptionist.
Where law firms lose time and money.
After hours intakes go to voicemail
The caller with a strong case calls the next firm before you open.
Intake notes are inconsistent
Key facts get missed, and conflicts and qualification take extra calls.
Document requests stall
Clients forget to send what you need, and the matter waits.
Billing slips behind
Time entry and invoices pile up at month end.
Four agents, each with one job, built around how you already work.
Receptionist Agent
Takes intake around the clock with your questions, then books the consult.
Bookkeeper Agent
Sends invoices and payment reminders, and keeps receivables current.
Marketing Agent
Follows up consults that did not sign and requests reviews from closed matters.
Office Manager Agent
Chases document requests, tracks deadlines, and keeps the matter checklist current.
Discover, build, train, coach. Built inside your own accounts, and yours to keep. How we work
A normal week, with the busywork handled.
A prospective client calls at 8:15 at night after an accident. The AI answering service picks up, says it is the firm’s assistant, asks your intake questions and books a consult on an attorney’s calendar for the morning. The intake summary is waiting in your system before anyone arrives.
Once the client signs, the Office Manager Agent requests the documents you need and keeps reminding until the file is complete. Clients get a status update when a matter moves, so the phone rings less with "any news?" calls.
Consults that did not sign get a respectful follow up. Closed matters get a review request. Invoices and payment reminders go out on schedule.
What after hours intake can be worth to a small firm
- Assume after hours capture signs 1 more client a month
- Assume $3,000 average fee
a year in matters that would have gone to another firm, in this worked example. Your numbers come out of discovery.
AI receptionist, answering service or voicemail?
| Voicemail | Live answering service | AI receptionist software you set up | AI receptionist built for you | |
|---|---|---|---|---|
| Answers every call | No | Yes, during covered hours | Yes, 24/7 | Yes, 24/7 |
| Books on your real calendar | No | Sometimes, by hand | Yes, if you set it up | Yes, set up and tested for you |
| Knows your services and rules | No | From a script | What you teach it | Built from discovery with you |
| Logs every call in your CRM | No | Usually by email | Sometimes | Yes |
| Who sets it up and maintains it | You | The service | You | We build it, then train your team |
| Who owns it | You | The service | The software company | You do |
General comparison of categories, not of any one company. Plenty of owners are well served by a live answering service; we will tell you if that is the better fit. Read the full comparison.
What we automate for law firms.
A new practice area or a big case just landed? Rapid Build sets up intake and document collection fast.
See Rapid Build- After hours intake with your firm's screening questions
- Consults booked on attorney calendars
- Document request reminders until the file is complete
- Matter status updates to clients
- Invoices and payment reminders
- Follow up on consults that have not signed
Questions law firms ask
How does an agent handle confidential information?
Agents are built inside your own accounts, with access you control. Discovery covers what the agent may collect and where it is stored.
Will the agent give legal advice?
No. It collects intake facts and books consults. Anything that sounds like a legal question goes to an attorney.
What does after hours capture look like in practice?
Worked example: a five attorney firm captured three of five after hours intakes that would otherwise have gone to voicemail.
Who owns what you build?
You do. Every agent, account and file stays with your business, and your team is trained to run it.